We are proud to have achieved ISO 9001:2015 certification of our quality management system (QMS)!
The standard specifies requirements for a QMS when an organization needs to demonstrate its ability to consistently provide services that meet customer, statutory and regulatory requirements; and, aims to enhance customer satisfaction through effective application of the system, processes for improvement and assurance of conformity to customer, statutory and regulatory requirements.
What does this mean? Well, similar to how auditing standards can be applied to financial statements to ensure they are not materially misstated, quality management standards can be applied to your business to ensure conformity with stakeholder requirements and continual improvement. Check out this article for more details.